Messaging program

SMS Program Terms

Last updated September 28, 2026

Program description

Chat Candor is an AI-assisted couples communication service. After separately opting in, each participant may receive account verification messages, private prompts and check-ins, service notices, approved positive messages, conversation exercises, and other communications related to their use of Chat Candor.

How consent works

Each person must enter their own mobile number, verify possession of that number, review the disclosures, and affirmatively check the SMS-consent box. One partner cannot consent for the other. Receiving an invitation link does not enroll the recipient or authorize Chat Candor to text them.

Consent to recurring SMS is voluntary and is captured separately from acceptance of the Privacy Policy and Terms. Consent is not transferable between participants.

Frequency and charges

Message frequency varies based on the participant’s selected cadence and activity. A typical participant may receive approximately two to five proactive contacts per week, plus replies during conversations, verification codes, and service notices. Message and data rates may apply.

STOP, HELP, and support

Reply STOP to opt out. We may send one final confirmation message. Reply HELP for help or contact Legal@chatcandor.com. A participant who opts out must personally re-consent before ordinary messages resume; their partner cannot reactivate them.

Privacy

We do not sell mobile numbers or SMS consent information, and we do not share opt-in information with third parties for their own marketing. See the Privacy Policy for full information practices.

Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Availability may vary by carrier and device. Chat Candor is not an emergency service.

Program changes

We may change or end the SMS program. Material changes affecting consent or message categories will require updated disclosure and, where appropriate, renewed consent.